We are excited to be growing our Award-winning team!

If you are passionate about helping people we might be the employer for you! ROC Solid Supported Housing Charity works with vulnerable families and young people, the team works on a rota basis, covering day shifts and mostly sleeping night shifts.

The Role: Is to include working closely with a mix of service users including - young parents and babies, those recovering from drug/alcohol problems, care leavers, people with learning difficulties, families at risk, and vulnerable young people to help them acquire essential life skills i.e. budgeting, cooking or accessing education/employment; supporting them to move into independence

Responsibilities of the Post:

1. Admit new residents and compile and complete all relevant admission documents.

2. Compile and complete all relevant discharge documents.

3. Provide support and guidance to residents.

4. Adhere to, uphold and exemplify the Company’s core values

5. Help residents find their own solution to the problems associated with young people in need.

6. To provide key working to individuals as part of their support plan.

7. To provide support and information about benefits, services, housing options to residents and liaise with other agencies providing services for the client group.

8. To encourage resident participation in the running of the project.

9. To ensure licence agreements and house rules are adhered to and maintain harmony within the Project between it and its neighbours within the community.

General

10. To assist with relief cover at the project.

11. To assist with relief cover for other projects, as required by the manager.

12. If required to undertake sleepovers which form part of the rota of the project/and or other projects.

13. This job description is not an exhaustive list of duties; you are expected to carry out other activities that are within the scope of the role.

Administration

In line with procedures

1. Attend all supervision sessions with the manager and discuss all aspects of the service users and scheme issues.

2. Maintain and update all administrative records relating to the project e.g. log book, complaints, incident book etc, including service user’s files.

3. Maintain formal records, for instance the fire log book and undertake fire safety drills.

4. Produce monitoring and performance information as required by the project manager to assist in the completion of monitoring returns e.g. Supporting People workbooks, and internal monitoring records.

5. Assist in the collation of service user’s satisfaction information.

6. Report all repairs immediately and follow up to ensure they are completed.

7. Ensure the project is kept clean and safe and also ensure service users undertake their responsibilities to keep the project clean and safe.

8. Assist in monitoring inventories of equipment and furnishings.

Training:

To participate in staff meetings and undertake training as required.

Health and Safety:

To ensure, as far as reasonably practicable, the health and safety of yourself and others affected by your work.

Equal Opportunities:

Be aware of, work to, and promote ROC Solid's Equality and diversity policy

Data Protection Act

Ensure ROC Solid’s* requirements in respect of the Data Protection Act are complied with.

Rate of Pay: £27,600 per annum projected including sleeps