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Wooden Hut
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ROC Family Time

Our well-trained team support and supervise family time for families going through mediation or for families in child protection procedures.

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"All clients speak positively of the contact workers which indicates they are happy with the contact time they are getting and the service provided."
- Social Worker
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What we do

We firmly believe this important time should be a meaningful, high quality, safe experience for everyone.  

Some parents self-refer or are referred by the courts, family law firms or the National Association of Child Contact Centres (NACCC). Our centre in Newton Aycliffe has NACCC enhanced accreditation and we offer the service in other locations in the region. 


We have over 20 years of experience in providing written recordings of all sessions for families, social workers and family law firms.  

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Supervised & Supported family time

We offer supervised family time for families in mediation who self refer or are referred by the courts, solicitors or National Association Child Contact Centres (NACCC). We also offer supported family time, including handovers between family members and written and phone contact. This is for families in mediation  and those moving from supervised to unsupervised family time.

Since 2004 we have delivered this service in partnership with local authorities across the UK.

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