Award-winning. Heart-led. People driven. Therapeutic care and support for children, young people and families.
What we are proud of
Listen to our team talk about their experiences.
What we are ALSO proud of
Our services
Ofsted regulated accommodation 16-17s
Supported housing charity
CQC regulated support 0-25s
Supervised and supported family time
Our unique mix of services to young people, Our access to good housing and our passion to support care leavers post 18 are why we are developing our ground-breaking Stay Close to Home model.
Our Story
For more than 20 years we have worked hard to develop innovative, responsive, high quality care solutions for children, young people and families.
Our expertise and passion are reflected in our Ofsted and CQC inspection results, our positive feedback from partners and, importantly, from the people we work with.
We have a host of regional health and social care awards to our name and are particularly proud of two national awards – the National Care Employer of the Year (The National Children & Young People Awards) and The National Housing with Care Award (Great British Care Awards).
Our innovation and desire to see young people move successfully into adulthood and independence has led to the ongoing development of our Stay Close to Home model. We already have numerous examples of how young people have moved within our services post 18 are able to maintain relationships with team members they are familiar with.
Every year we invite our own people to be part of an ongoing discussion around what they want and need to better thrive in what they do. By using the internationally-recognised Gallup Q12 benchmarking tool, we track and improve engagement, making our teams even more effective. And this, in turn, benefits the children, young people and families we work alongside.
“Without doubt ROC Group’s core values, leadership and management skills and employee engagement have been the drivers behind better scores, in some areas, than Gallup’s global award winners from over 150 countries word-wide.” - Jim Cowan, Chairman, Value the Person International.
What inspectors say
Hear from users of our services...
“There was an exceptionally strong culture of care led by a passionate provider and managers which ran through the service.”
- CQC November 2021
“One parent said, "The management are brilliant. I have no concerns (about them). I can't thank them enough. They are life savers. I would rate them as 20 out of 10."
- CQC November 2021
“The culture in the organisation looks to improve practice so that the children receive excellent care. This is with a view to positively influencing the child’s future."
- Ofsted 2022
“The children’s views are regularly sought, and they contribute to the development of the organisation as they attend the children’s consultation panel.”
- Ofsted 2022
Our other awards and inspection results include:
National Housing with Care Award 2022 (ROC Solid)
National Children & Young People Care Employer of the Year 2022 (ROC Group)
CQC Outstanding on four consecutive inspections
Ofsted Good children’s home
Consistently positive social worker, client and family feedback
The latest news from ROC Group
